ABZ Virtual Appointment
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Introducing our Virtual Appointment Service, tailored to meet your needs and exceed your expectations. With a deposit price of $15, embark on a personalized journey to discover the perfect products for you.
Here's how it works: While booking your 30-minute virtual appointment, please complete the for as detailed as possible. This form allows you to express your specific needs and desires, ensuring that your appointment is uniquely tailored to you.
After receiving your completed form, one of our skilled associates will craft a customized cart just for you. This cart will include a selection of recommended products curated based on the information you provided.
During your appointment, our associate will guide you through the selection of products, offering expert advice and insights to help you refine your cart if necessary. Whether you're seeking skincare solutions, beauty essentials, or wellness products, we're here to assist you every step of the way.
Once you're satisfied with your selections, our associate will seamlessly assist you during the checkout process, ensuring a smooth and convenient experience from start to finish.
Experience the convenience and expertise of our Virtual Appointment Service today, and unlock a world of personalized beauty and wellness solutions. Book your appointment now and let us bring your beauty dreams to life.
Return Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at cs@acsensionsbyzoe.com.
Sizing (if applicable)
We do not accept returns or exchanges for incorrect sizing of copper jewelry. Please read the description and take measurements to assure that the jewelry piece will fit correctly.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at cs@acsensionsbyzoe.com.
Missing Items (if applicable)
We are more than happy to send an item that was missing from your order free of shipping. Please reach out to us within 30 days by email cs@acsensionsbyzoe.com and attach a picture of your packing slip.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Note: Herbs, Teas, Smudges, and Crystals are not returnable. Only unopened, unused jewelry.